Lutron System Aftercare
Lutron System Service and Support
With over 25 years of experience as highly trained Lutron engineers, we take pride in offering advanced-level expertise and exceptional diagnostic skills to ensure your lighting and shading systems operate flawlessly.
Our Lutron service agreements provide you with peace of mind, knowing that your system is in expert hands. We offer three tailored service plans, designed to meet your specific needs and keep your systems running smoothly with proactive maintenance and swift issue resolution.
Whether you need regular check-ups or rapid on-site support, we’ve got you covered.
Gold
Lutron Service Plan-
1 planned annual maintenance visit
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48 hour call-out response time
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reduced rate call-outs
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10% discount on replacement Lutron parts
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5% discount on all other parts (home cinema, listening rooms, networks etc)
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£708 per year
Platinum
Comprehensive Service Plan-
1 planned annual maintenance visit
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24 hour call-out response time
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half price call-outs
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20% discount on replacement Lutron parts
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10% discount on all other parts (home cinema, listening rooms, networks etc)
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£1,188 per year
Platinum Plus
for your complete peace of mind-
1 planned annual maintenance visit
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24 hour call-out response time
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free call-outs*
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lifetime Lutron parts warranty*
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15% discount on all other parts (home cinema, listening rooms, networks etc)
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£2,988 per year
* Full terms and conditions are available on request: help@imaginethis.co.uk
Keep Your System in Peak Condition with Our Scheduled Maintenance Visits
System Diagnostics and Health Checks : Running comprehensive diagnostics to assess the overall system health and performance.
Firmware and Software Updates : Ensuring your system has the latest updates for improved functionality, security, and compatibility.
Testing and Calibrating Sensors : Checking occupancy sensors, daylight sensors, and other control devices to ensure accurate responses and optimal efficiency.
Inspecting Wiring and Connections : Examining panel electrical connections and wiring for wear or damage that could impact safety or system reliability.
Replacing Failed Components : Proactively identifying and replacing faulty dimmers, keypads, or modules to prevent disruptions.
Battery replacements : Replacing batteries in wireless components, such as blinds or sensors, to avoid any downtime.
Verifying Communication and Integration : Ensuring all system components are communicating properly and that any integrations with third-party systems are functioning as expected.
Convenient Monthly Payments
Our Lutron service agreements are designed for your convenience and flexibility, offering comprehensive coverage for a full year.
You can choose to pay in easy monthly installments, making it simple to budget for ongoing support, or opt for a single annual payment if preferred.
With either option, you’ll receive the same dedicated service and expertise throughout the year, ensuring your Lutron systems continue to operate at their best.
DISCOUNTED RATES & EQUIPMENT
No matter which level of service you select, you’ll benefit from discounted call-out rates and exclusive savings on any additional equipment purchases.
Are you thinking about updating your media room, creating a dedicated home cinema, or adding Lutron shades to your home? With the discounted equipment offered through our service plans, you can enjoy significant savings from the trusted experts you rely on.
